Careers With UCB
United Community Bancorp is the leader of Community Banking. We are committed to continuing this mission. United Community Bancorp stands apart from the competition with outstanding products, leading technology, and breakthrough service. We will be relentless in our efforts to consistently improve our overall relationship with each customer.
Our employees will share and thrive in the success of United Community Bancorp. United Community Bancorp's employees within United Community Bank, Marine Bank & Trust, Brown County State Bank and Mercantile Bank are the single most important asset of our banks. Our employees will reach unparalleled levels of success as we execute this mission.
It is imperative for each employee to embrace this mission to ensure our continued success!
United Community Bancorp, Inc. offers opportunity for growth and development with an excellent benefit package for full-time employees.
All employment is contingent upon the successful completion of a credit and criminal background check and pre-employment drug screen.
How to Apply:
***NOTE: TO COMPLETE THE APPLICATION YOU WILL NEED ADOBE READER VERSION 10 OR HIGHER***
Assistant Branch Manager
Under general supervision, takes ownership of customer questions and concerns within the assigned branch and ensures follow-up in a timely manner. Supervises and coordinates the operational activities of the branch to ensure quality customer service and compliance with all branch policies and procedures. Participates in the achievement of branch sales goals through coaching, training and counseling of staff. Assists branch manager in all phases of branch operations, and assumes responsibility for the branch in the branch manager's absence.
Essential Duties and Responsibilities: * Administration of bank policies, procedures and regulations to maintain effective branch operations and minimize risk to the bank *?Is knowledgeable in all bank policies and procedures with respect to opening new accounts, approving checks/overrides, assisting with questionable transactions, issues of compliance, and regulatory standards *?Handles customer complaints, problems and counsels customers *?Takes the lead in correcting errors from Data *?Responsible for the deficit balance report and charge offs *?Researches and processes levies, garnishments, citations *?Scheduling for all hourly retail employees, monitors overtime, staff needs * Oversees the responsibilities of the personal bankers and teller staff *?Ability to multitask and function in a fast paced environment
Loan Servicing Customer Service Rep
Position is responsible for providing exceptional customer service to internal and external customers via the phone. Duties to also include posting payments accurately and timely, account maintenance, and other duties as needed.
Monday - Friday position. Occasional Saturday rotation.
Loan Servicing Center is a casual dress environment.
United Community Bank is seeking a motivated individual with excellent sales, customer service and cash handling skills to join our team at our Greenfield Branch. Candidate will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. Banking experience preferred or at least one year of cash handling, comprehensive computer skills and a high school diploma/GED are required.
Pre-employment drug testing is required along with a credit and criminal background check.
Under limited supervision, this sales and business development position retains and expands the bank customer relationships and solicits new retail business from prospective customers. Achieves individual and market sales goals through the participation in sales/business development program including inside sales, customer prospecting, and customer liaison activities.
Previous banking experience is required, along with comprehensive computer skills, professional appearance, and exceptional customer service skills.
This position's primary responsibility will include assistance with the setup and maintenance of E-Services; Online Banking, Mobile Banking, Cash Management, E-Statements, Card Services (Credit, Debit and Pre-Paid Cards), Merchant Services and assist customers with issues/questions regarding these responsibilities. Initiate wire transfers for bank personnel, order bank currency and balance fed funds. Strong computer knowledge and the application of Microsoft Office products, and excellent customer service skills are required. Full-time position with Saturday rotation.
Summary: Supervises teller activities, training and scheduling. Maintains records of vault and teller cash balances. Responsible for the overall daily activities of the teller staff.
Essential Duties and Responsibilities: " Supervises tellers. Performs normal teller duties on a daily basis " Provides on the job training for tellers. Monitors tellers to ensure compliance with procedures and policies (specifically Reg. CC training) " Issues written and oral instructions on teller operations as necessary. " Assists tellers in locating cash discrepancies, manages unusual transactions, and answers customer questions when required. " Assigns additional daily tasks to teller team. " Ensures all teller stations are properly stocked, secured and maintained. " Recommends hiring, discipline, promotion, transfers and termination of teller staff as necessary. " Conducts regular staff meetings to review problems, policies, procedures and updates " Balances cash vault daily (dual control) " Maintains reports documenting cash outages, balances, time cards, and daily cash recaps. " Performs monthly audits of all teller stations. " Monthly balancing of license plate stickers and savings bonds. " Order and ship currency and coin weekly. " Oversee the maintenance and balancing of the ATM machine. " Oversee the timely processing of all proof work. " Communicates teller activities to management when necessary. " Ensure all tellers are complying and up to date with bankers training online. " Prepares performance evaluations, written warnings, recommendation for increase and encourages staff development. " Maintain familiarity with the Bank Secrecy Act Policy, OFAC Policy, Check Cashing Policy, Teller Guidelines Policy, and any other positions relevant to your position " File CTR's " Prepare schedule
Supervisory Responsibilities: Teller Staff
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Minimum of three-years of teller experience and would prefer prior management experience. Thorough knowledge of financial products and services.
Computer Skills: Preferred: Microsoft and Teller Automation
Certificates, Licenses, Registrations: None required.
Other Skills and Abilities: Strong sales oriented customer service skills; excellent communication (verbal and written) and interpersonal skills including listening skills; ability to handle confidential information in a professional manner; ability to communicate effectively with customers as well as all levels of branch staff, management, and employees of internal departments; ability to perform duties independently with limited direct supervision; ability to explain the benefits of the most complex bank products and services and answer customer questions regarding these products and services.