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Payroll Debit Card Disclosure Statement and Terms and Conditions:

These are your United Community Bank Visa® Payroll Card Disclosure Statement and Terms and Conditions. Please read them carefully and keep them for your records. Please sign your Card immediately. By accepting and using your Card you agree to be bound by these Terms and Conditions. United Community Bank Visa® "Payroll Card" or "Card" means the Payroll Card issued by United Community Bank, Chatham, Illinois. "You" and "Your" means the person listed on our records as the beneficiary or owner of the Account. "We", "Us", and "Our" means United Community Bank. "PIN" means any Personal Identification Number used in conjunction with a Card for certain types of transactions. Business days are Monday through Friday (holidays excluded) and business hours are 8:00 a.m. – 5:00 p.m.

Federal law requires that consumers who make use of a Bank’s electronic fund transfer services in connection with certain deposit accounts receive the disclosures contained in this Disclosure Statement and Terms and Conditions ("Disclosure and Terms") before using this service. An electronic fund transfer ("EFT"), generally, is a transfer of funds initiated electronically. Use of a Payroll Debit Card issued by us ("Card") is an electronic fund transfer ("EFT"). We hold the value of all Cards in an aggregate account and there is no FDIC insurance to your benefit. The Card is not a credit card. Some of the disclosures apply only to card-originated EFTs. Some disclosures apply only to preauthorized credit and debit EFTs.

While periodic statements will be mailed to you in accordance with Part B Section 8, you must register your UCB Payroll Card at to access your account balance information online.


Tell us AT ONCE if you believe your Card or any Personal Identification Number ("PIN") has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your Account. If you tell us within 2 business days, you can lose no more than $50.00 if someone used your Card without your permission. If you do NOT tell us within 2 business days after you learn of the loss or theft of your Card, and we can prove we could have stopped someone from using your Card without your permission if you had told us, you could lose as much as $500.00.

Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

If you believe your Card has been lost or that someone has transferred or may transfer money from your account without your permission, call 1-217-438-4101 (M-F 8-5) or 1-866-279-7292 (after hours) or write to:

UCB Payroll Card Services
200 North Fifth
P.O. Box 80
Auburn, IL 62615


Card Activation and PIN. You must activate your Card by calling us toll-free at 1-866-279-7292 before you can use the Card. You can also request a new Personal Identification Number ("PIN") at the same time. The Card and PIN are provided for your use and protection and you will:

  1. Not disclose the PIN nor record it on the Card or otherwise make it available to anyone else;
  2. Use the Card, the PIN and any ATM as instructed;
  3. Promptly notify us of any loss or theft of your Card or PIN; and
  4. Be liable for the Card and the PIN and for their authorized or permitted use.

Point-of Sale Transactions. You may use your Card to purchase goods and services at merchants that have agreed to accept the Card, and that are equipped with a point-of sale terminal that can process Visa or Interlink transactions. You may sign the sales receipt to complete the signature purchase transaction. For this type of transaction, usually, you will need to push the "credit" payment option. Or, you may use your personal identification number, or PIN to process it as a POS/PIN purchase transaction. For this type of transaction, usually, you will need to push the "debit" payment option. Each point-of-sale transaction described in this Section 3 is subject to the point-of sale (POS) fee provided in Section 11. Some merchants will accept a transaction for an amount greater than the goods or services purchased and will refund the difference to you in cash ("cash back"). If you use your Card to make a purchase greater than the remaining balance, you must tell the merchant before completing the transaction. The merchant will require payment for the excess by cash or credit.

Cash Transactions. You are permitted to use the Card, along with your PIN, to access cash at any ATM that displays any of the logos appearing on your Card. In addition, you are permitted to use the Card to receive cash at financial institution offices that accept Visa debit cards for Cash Access transactions. Each Cash Transaction described in this Section 3 (or attempted Cash Transaction) is subject to the ATM/Cash Access fee provided in Section 11, Schedule of Fees and Charges.

Restaurants, Gas Stations and Other Special Usage Situations. Some merchants such as restaurants, hotels and rental companies may authorize your Card for more than the Transaction amount in order to cover any anticipated gratuities, incidental charges or deposits. If such authorization is greater than the balance available on your Card, it is possible that your Card may be declined. For similar reasons, your Card cannot be used at an automated gas pump that accepts credit cards. You may use your Card at any gas station which accepts Visa®, but you must first pay the attendant inside.

No limitation on Frequency of Point-of Sale Transactions. There is no limitation on the frequency of any of the transactions available for the Card.

Limitation on Dollar Amount of Transactions.
(1) Separate withdrawal and purchase limits apply. Total withdrawals or purchases in any one day may not exceed the separate Daily Limits for a single Card number. You will be allowed to make transactions up to the available balance in your Account up to the maximum Daily Limit, whichever is less. The Daily Limits are as follows:

  1. Daily ATM Withdrawal Limits: - $300.
  2. Daily Cash Advance Transaction Limits: - $500
  3. Daily POS Signature Purchase Transaction Limits: - $1,000
  4. Daily POS/PIN Purchase Transaction Limits: - $1,000

(2) Most ATMs require that cash withdrawals be made in multiples of a dollar amount (e.g. $10 or $20). In addition, some ATM operators and financial institutions have maximum amounts that may be withdrawn in one transaction. Many merchants limit the amount of cash back associated with a purchase transaction.

Currency Conversion. When you use your Card at a merchant that settles in currency other than US dollars, the charge will be converted into the US dollar amount. The currency conversion rate used to determine the transaction amount in US dollars is either a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or the government–mandated rate in effect for the applicable central processing date. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date, increased by 1%.


There is a monthly inactivity charge for non-use of your Card and other fees relating to the use of your Card. The monthly inactivity fee will be charged after 12 months of non-use. These charges are set forth in Section 11, Schedule of Fees and Charges. Any fees or charges will be charged to your Card. (When you use an ATM not owned by us, you may be charged an additional fee by the ATM operator or any network used to complete the transfer.)


You agree that you will not use the Card to overdraw your Account. If an overdraft in your Account does occur, you will pay the full amount of the overdraft to us immediately upon request and the then current fee for overdrafts as provided in Section 11, Schedule of Fees and Charges.


We will disclose information to third parties about your Card or the transaction that you make:

  • Where it is necessary for completing the transaction; or
  • In order to verify the existence and condition of your Card; or
  • In order to comply with government agency or court orders or as otherwise required by law or in connection with examinations by banking authorities; or
  • For analytical purposes; or
  • If we conclude that disclosure is necessary to protect you or the interests of the Bank; or
  • If you give us your permission.


You may not make preauthorized regular payments through the use of your Card.


If we do not complete a transaction arising from the use of your Card on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable for instance:

If through no fault of ours, you do not have enough money on your Card to cover a transaction; or If the terminal or system was not working properly; or If circumstances beyond our control (such as flood or fire) prevent the transaction, despite reasonable precautions that we have taken.


Telephone or write us using the address and telephone number provided in Section 2 of this Part A as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement in which the problem or error appeared.
Tell us your name and Card number.
Describe the error on the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
Tell us the date and dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account.

Note: If the notice of error involves an EFT that was not initiated within the United States, the District of Columbia or Puerto Rico, or involves a POS transaction, we may extend the 10-business-day time period to 20 business days and the 45-day time period to 90 days. If we decide that there was no error, we will send you a written explanation within three (3) business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.


This Agreement will be governed by the laws and regulations of the United States and, to the extent not so covered, by the laws and regulations of the State of Illinois. A determination that any part of these Terms and Conditions is invalid or unenforceable will not affect the remainder.


Each payroll cardholder is entitled to two (2) free transactions per payroll. After that the transaction fees are as follows:

ATM Access Fee $2.50 for each withdrawal. $1.00 for each balance inquiry. (When you use an ATM not owned by UCB, you may be charged an additional fee by the ATM operator or any network used to complete the Transaction.)
POS/PIN Purchase Fee $2.50 per transaction.
POS/Signature Purchase Fee $2.00 per transaction.
Cash Advance Fee $5.00 per transaction.
Replacement Card Fee $5.00 for the replacement of a lost, stolen, damaged, expired or terminated Card.
Overdraft Fee $27.95

Card Balance Inquiries and Customer Service Fee Schedule
Each payroll cardholder is entitled to 4 free Voice Response Unit (VRU) transactions per month. After that the transaction fees are as follows:

UCB Payroll Card Services 217-438-4101
(M-F 8-5)
VRU-Toll-Free 866-279-7292 $2.50 per transaction
Representative Assistance $2.50 per transaction
Web Inquiries Free

Other fees may apply and will be disclosed when service is provided.


As used herein "we," "us," "our," and similar terms mean United Community Bank. "You," "your," and similar terms mean the person listed on our records as the beneficiary or owner of the Account. "Account" means the Payroll Card Account established in your name in connection with this Agreement.

This Part B contains the terms of the contract between you and us that governs your Payroll Card Account. You agree to its terms by opening the Account.

To open your Account you must complete the proper forms and provide any other documents, information or items that we may require to establish an Account. These requirements include acceptable forms of identification and your Taxpayer Identification Number. Federal tax laws require us to obtain your certification of your Taxpayer Identification Number and whether you are subject to backup withholding. You must notify us if your Taxpayer Identification Number is incorrect or if you become subject to backup withholding. It is our policy not to open an Account unless you have provided your Taxpayer Identification Number. If you fail to certify your Taxpayer Identification Number, we may close your Account.

You acknowledge that the only deposits to this Account are via direct, preauthorized, recurring electronic deposit of your wages, salary or other compensation from your employer. All such deposits are subject to "proof" by us. This means we reserve the right to review the items deposited to confirm the amount of the deposit and that all items are properly payable to you. We can correct any errors we find. Deposits received, withdrawals made, and other transactions that: (i) occur prior to our cut-off time (e.g. 2:00 P.M.) each business day will be posted to the Account as of that day, (ii) occur after the cut-off time will be posted to the Account as of the next business day, or (iii) occur on any non-business day will be posted as of the next business day.

We make the funds deposited to the Account available for withdrawal in accordance with our Funds Availability Policy described in Part C below. Until the funds become available, you cannot withdraw them and we can refuse to permit withdrawals at ATMs or via a POS/PIN Transaction if the funds to do so are not yet available.

Federal law requires us to impose special rules limiting withdrawals from some Accounts. You can make withdrawals only by an ATM or POS/PIN Transaction, in accordance with and subject to Part A of this Agreement. We will settle an ATM and POS/PIN Transaction from the funds that we determine, in our discretion, are "available" for withdrawal from your Account. Some or all of the funds in your Account may not be "available". For example, funds deposited on your behalf may not be available under our Funds Availability Policy until a later date. Likewise, we may have placed a "hold" on some or all of the funds in your Account because, for example, we reasonably believe a court order has restrained us from releasing funds to you. We will not be liable to you if we decline to pay any ATM or POS/PIN Transaction from your Account if the Account has insufficient available funds to pay the item. We do not have to check the balance in your Account more than once to determine if there are available funds.

In our discretion, however, we may decide to pay an ATM or POS/PIN Transaction as a service to you even if the Account does not contain sufficient available funds. When we do so, the payment may create an "overdraft" in your Account. You agree to pay us the full amount of any overdraft on your Account immediately upon demand, together with any additional fee we may charge.

When you opened your Account, you received disclosures listing fees that may be payable to us. You agree to pay us the fees and charges imposed by us on your Account. We can deduct any or all of these fees and charges from your Account. We are not liable for declining to pay an ATM or POS/PIN Transaction payable from your Account if your Account does not contain sufficient "available" funds as a result of our deducting fees and charges from your Account. We can change these fees at any time. We will give you prior notice of the change if we are required to do so under applicable law.

We are entitled to rely upon and treat as genuine the name and signature shown on the Account signature card or Account application/authorization form delivered by you, unless you notify us otherwise in writing. We do not offer Accounts on which two signatures are required or permitted for an ATM or POS/PIN Transaction or other withdrawal.

You should review and balance your Account statements promptly after you receive them or, if we are holding them for you, promptly after we make them available to you. If you don’t receive an Account statement by the date when you usually receive it, call us at once. You must review your statements to make sure that there are no errors in the Account information. If you assert against us a claim that an ATM or POS/PIN Transaction was unauthorized or in error, you must cooperate with us and assist us in seeking criminal and civil penalties against the person responsible. You must file reports and complaints with the appropriate law enforcement authorities and promptly provide us with copies of such reports and complaints. If we ask, you also must give us a statement, under oath, about the facts and circumstances relating to your claim. If you fail or refuse to do these things, we will consider that you have ratified the defect in the error, or the lack of authorization on such transaction, and agree that we can charge the full amount of such transaction to your Account.

A power of attorney gives a person you designate as your "attorney-in-fact" the power to handle your affairs on your behalf while you are alive. You will be bound by any actions taken by the "attorney-in-fact" in connection with the Account. We reserve the right not to honor powers of attorney for this Account.

We reserve the right to close your Account at any time for any reason whatsoever. If we do so, we will return the balance in the Account (less any amounts owed to us) to you by mailing a check to you at the address listed on our records. You may close your Account at any time for any reason whatsoever. If an Account is closed, you remain liable for all fees and charges incurred through the date the Account is closed. You also remain liable for electronic funds transfers drawn on the Account that have not been presented to us for payment and deducted from the Account prior to the time the Account is closed.

Illinois law requires us to consider the balance in any Account to be abandoned property and to transfer the funds in the Account to the State of Illinois after a five (5) year period, if for a consecutive period of years, so specified by applicable State law, there have been no withdrawals, deposits, or other activity on the Account, and we have had no contact with the Account owner. If this happens to your Account, you must file a claim with the Illinois State Treasurer, Unclaimed Property Division, P.O. Box 19495, Springfield, Illinois 62794 or other state agency to recover your funds. We are not liable for funds transferred to any state agency as required by law.

Your death, or a declaration that you are legally incompetent to handle your affairs, does not end our authority to pay ATM or POS/PIN Transactions or to accept deposits until we receive written notice of your death or declared incompetence. Even after we receive notice, we can pay such transactions occurring before your death or declared incompetence for up to ten (10) days or any longer period permitted under applicable law.

We reserve the right to withdraw at any time some or all of the funds that may now or later be on deposit in your Account and apply them to the payment of any debts you may now or later owe us. Our rights under this section are in addition to any right of set-off we may have under applicable law. You agree that our right of set-off is not conditioned on, or limited by, the complete mutuality of the parties obligated on the debt and owners on your Account, the maturity of the debt, the giving of notice to you, or the availability of any collateral securing the debt. We also have the right to place a hold on funds in your Account if we have a claim against you or pending exercise of our right of setoff. If we place a hold on your Account, you may not withdraw funds from the Account and we can refuse to pay ATM or POS/PIN Transactions on the Account.

You authorize us to obtain information about you, including a credit report, from third parties. If requested by you, you will be told whether a credit report was requested and, if so, the name and address of the credit reporting agency that furnished the report.

The sum of the direct electronic deposits from your employer which have been on deposit long enough to be available for withdrawal under this Part C is called your "Available Balance" in your Payroll Card Account. We make funds from your deposits in this Account available to you as explained below. Until funds are available, you will not be able to use the funds for any ATM or POS/PIN Transaction.

The length of the delay is counted in business days from the day of the deposit. Every day is a business day except Saturdays, Sundays and federal holidays. If an electronic deposit is received by the Bank before 2:00 P.M. on a business day we are open, we will consider that day to be the day of your deposit. However, a deposit received after 2:00 P.M. or on a non-business day will be a deposit made on the next business day. Direct deposits of electronic payments, such as payroll direct deposits, are available on the business day they are deposited.


This Agreement and the use of this Card and Account will be governed by the laws and regulations of the United States and, to the extent not so covered, by the laws and regulations of the State of Illinois. A determination that any part of this Disclosure Statement and Terms and Conditions is invalid or unenforceable will not affect the remainder.

We reserve the right to change the terms of this Agreement or change the terms of your Account at any time. We will give you such notice of the change as we determine is appropriate, such by statement message or enclosure, letter and as required under applicable law, except we will give you twenty-one (21) days’ prior notice if the change would result in increased fees or charges, increased liability for you, fewer types of available fund transfers, or stricter limitations on the frequency of dollar amounts of transfers. We are not required to give you prior notice where an immediate change is necessary to maintain or restore the security of our EFT system. However, if such change is made permanent, we will give you appropriate notice. We may also cancel your privilege to use the Card and any PIN, even without telling you in advance. If we do this, you will return all Cards to us at once. You may terminate this Agreement at any time by notifying us in writing. If you do this, you also must return all Cards to us at once. Ending this Agreement will not affect your obligations under this Agreement for transactions or transfers completed with your Card or any PIN, even if those transactions or transfers are completed after the ending date.

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